FAQ

What will happen after I send my request?

Once we receive your request, our team will reach out within 24 hours to schedule a free inspection. We’ll assess the damage, explain your options, and provide a detailed estimate.

What precautions do you take during restoration?

We follow strict safety protocols, including wearing PPE suits, gloves, and masks. We also isolate affected areas to prevent contamination and ensure your property is safe throughout the process.

Do you provide support on weekends or holidays?

Yes. Because emergencies don’t wait, we’re available 24/7 for water, fire, and storm damage restoration.

How can I consult with the restoration team?

You’ll be assigned a project manager who will keep you updated at every step and answer any questions directly by phone or email.

Is stain or odor removal included in the service?

Yes. For fire, smoke, and water damage, we include deodorization, stain treatment, and deep cleaning to restore your property to pre-loss condition.

How can I reschedule a service?

Just contact us at least 24 hours before your appointment, and we’ll reschedule at no extra cost.

What kind of equipment and chemicals do you use?

We use professional-grade drying equipment, HEPA air scrubbers, eco-friendly disinfectants, and advanced restoration tools designed for safety and effectiveness.

Do you work with insurance?

Absolutely. We work directly with most insurance companies, handle the paperwork, and help you maximize your coverage.

Have more questions? Talk to an executive.

Trusted by families, property managers, and organizations to handle the toughest restoration jobs.

Safety Is Our Top Priority

When disaster strikes, restoration isn’t just about repairing damage it’s about keeping your family, employees, and property safe throughout the process. That’s why we follow strict safety protocols on every job: